@font-face{font-family:Zain;src:url('fonts/Zain-Regular.ttf') format('truetype');font-weight:400;font-display:swap}@font-face{font-family:Zain;src:url('fonts/Zain-Bold.ttf') format('truetype');font-weight:600 900;font-display:swap}
:root{--brand:#9e2046;--ink:#202124;--muted:#70747b;--line:#e5e7eb;--bg:#f5f6f8;--soft:#f8edf1}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:17px/1.5 Zain,Arial,sans-serif}button,input,textarea,select{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.45;cursor:default}a{color:inherit;text-decoration:none}[hidden]{display:none!important}:focus-visible{outline:3px solid #b05a78;outline-offset:4px}h1,h2,h3,p{margin-top:0}h1{font-size:36px;font-weight:700;line-height:1.25;margin-bottom:10px}h2{font-size:23px;font-weight:700;margin-bottom:12px}h3{font-size:20px}p{margin-bottom:16px}.header{background:#fff;border-bottom:1px solid var(--line);min-height:96px;padding:20px max(32px,calc((100vw - 1296px)/2));display:flex;align-items:center;justify-content:space-between;gap:20px}.brand{display:flex;align-items:center;gap:20px}.brand img{width:96px;height:auto}.brand>span{border-inline-start:1px solid var(--line);padding-inline-start:20px}.brand b{display:block;font-size:21px;line-height:1.25}.brand small{display:block;color:var(--muted);font-size:14px;margin-top:3px}.header-actions,.actions{display:flex;align-items:center;gap:10px}.primary,.secondary,.text-button,.language-button,.row-open{border-radius:999px;min-height:44px;padding:9px 23px;display:inline-flex;align-items:center;justify-content:center;gap:12px;font-weight:700;line-height:1.3;font-size:17px;border:1px solid transparent;transition:background .15s,transform .15s}.primary{background:#18191b;color:#fff;box-shadow:0 2px 3px #00000012}.primary:hover{background:#34363a}.primary:active,.secondary:active{transform:scale(.98)}.secondary{background:#fff;border-color:#dfe2e6;color:#34373c}.secondary:hover{background:#f2f3f5}.text-button{color:var(--brand);background:transparent}.language-button{background:#f2f3f5;color:#45494f;padding-inline:17px;font-size:16px}.quiet-link{color:var(--muted)}.full{width:100%}.direction-arrow{font-family:Arial,sans-serif}:root[dir=ltr] .direction-arrow{transform:rotate(180deg)}.request-workspace{max-width:1296px;padding:0 32px;margin:44px auto 64px}.page-heading,.dashboard-heading{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:30px}.page-heading p:last-child{margin:0}.eyebrow,.overline{font-size:14px;color:var(--brand);font-weight:700;letter-spacing:.4px;margin-bottom:9px;display:block}.muted{color:var(--muted)}.service-chip{white-space:nowrap;background:#fff;border:1px solid var(--line);padding:8px 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var(--line);padding-top:26px;margin-top:8px}legend{font-size:20px;font-weight:700;width:100%;padding:0;margin-bottom:20px;display:flex;align-items:center;gap:10px}.step-number{display:inline-grid;place-items:center;width:30px;height:30px;background:#f3f4f6;border:1px solid #e9eaec;color:#7b7e85;border-radius:9px;font:12px Arial,sans-serif}.two-columns{display:grid;grid-template-columns:1fr 1fr;gap:22px}label{display:block;font-weight:700;font-size:17px;margin-bottom:22px}input,textarea,select{display:block;width:100%;margin-top:8px;padding:12px 15px;min-height:50px;border:1px solid #dce0e5;background:#fcfcfd;border-radius:12px;outline:none;color:var(--ink);font-size:17px}input::placeholder,textarea::placeholder{color:#9398a1;font-weight:400}input:focus,textarea:focus,select:focus{background:#fff;border-color:#b66a84;box-shadow:0 0 0 3px #9e20460c}input[dir=ltr]{text-align:start}textarea{resize:vertical;min-height:130px;line-height:1.6}.field-foot{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.counter{white-space:nowrap;font:12px/1.9 Arial,sans-serif}.form-actions{display:flex;align-items:center;justify-content:space-between;gap:16px;border-top:1px solid var(--line);padding-top:23px}.form-actions .hint{margin:0}.form-actions .primary{min-width:175px;min-height:50px}.request-aside{padding:23px 7px}.aside-icon{width:46px;height:46px;border-radius:14px;background:#e9ebef;color:#5c626d;display:grid;place-items:center;margin-bottom:19px;font-size:28px}.request-aside h2{font-size:22px}.request-aside p{color:var(--muted);font-size:16px}.guidelines{list-style:none;margin:25px 0;padding:0}.guidelines li{border-top:1px solid #e3e5e9;padding:17px 0}.guidelines b{font-size:17px;display:block;margin-bottom:4px}.guidelines span,.aside-note{color:var(--muted);font-size:15px}.aside-note{background:#ebedf1;border-radius:12px;padding:15px}.form-error{background:#fff0f1;color:#a3263f;border:1px solid #f0d0d7;border-radius:12px;padding:13px 16px;font-size:16px;margin:14px 0}.success{padding:65px 35px;text-align:center}.success-mark{width:65px;height:65px;margin:0 auto 23px;border-radius:50%;background:#eaf4ef;color:#277354;display:grid;place-items:center;font:28px Arial}.success p{color:var(--muted)}.success strong{display:block;margin:28px auto;padding:20px;border:1px dashed #cdd2d9;border-radius:12px;background:var(--bg);font:700 22px Arial;letter-spacing:1px;max-width:380px}.success button{margin:5px}footer{max-width:1232px;margin:0 auto;display:flex;justify-content:space-between;gap:20px;border-top:1px solid var(--line);padding:24px 0;color:#7c8189;font-size:14px}.login-card{max-width:460px;margin:65px auto 90px;padding:36px;background:white;border:1px solid var(--line);border-radius:24px;box-shadow:0 12px 40px #26304105}.login-card h1{font-size:32px}.login-card>.muted{margin-bottom:28px}.setup-logo{width:90px;display:block;margin:0 0 22px}.installer-card{max-width:610px}.installer-card .header-actions{justify-content:space-between;margin-bottom:25px}.installer-card .setup-logo{margin:0}.dashboard{max-width:1360px;margin:36px auto 70px;padding:0 32px}.dashboard-heading h1{margin-bottom:6px}.dashboard-heading p{margin:0}.stats{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin-bottom:26px}.stat{border:1px solid var(--line);border-radius:17px;background:#fff;text-align:start;padding:20px;color:var(--ink)}.stat.active{background:#fbf5f7;border-color:#ba7089}.stat>span{font-size:17px}.stat strong{font-size:36px;line-height:1.2;display:block;margin:14px 0 8px}.stat small{font-size:14px;color:var(--muted)}.status-dot{display:inline-block;width:7px;height:7px;border-radius:50%;margin-inline-end:8px}.new{background:#f8eaf0;color:#942147}.working{background:#fcf2df;color:#88631b}.closed{background:#e8f4ed;color:#266844}.cancelled{background:#eeeef1;color:#666b74}.status-dot.new{background:#a2224b}.status-dot.working{background:#b6852c}.status-dot.closed{background:#438367}.status-dot.cancelled{background:#8d939b}.table-card{border:1px solid var(--line);border-radius:18px;background:#fff;overflow:hidden}.table-toolbar{padding:23px 24px;display:flex;align-items:center;justify-content:space-between;gap:20px}.table-toolbar h2{margin:0;font-size:22px;white-space:nowrap}.count{background:#eff0f3;color:#717680;border-radius:7px;padding:2px 8px;font-size:14px;margin-inline-start:7px}.filters{display:flex;align-items:center;gap:10px}.filters input{width:285px}.filters select{width:155px}.filters input,.filters select{margin:0;min-height:44px;padding:9px 12px;font-size:16px}.filters button{white-space:nowrap}.table-scroll{overflow:auto}table{width:100%;border-collapse:collapse;text-align:start;font-size:16px}th{text-align:start;background:#f7f8fa;padding:14px 23px;border-block:1px solid var(--line);font-weight:400;color:#717780;font-size:15px}td{padding:19px 23px;border-bottom:1px solid #eceef1}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:#fdfcfd}td small{color:#787e87;display:block;font-size:14px;margin-top:3px}td b{display:block;max-width:290px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ref{direction:ltr;text-align:start;display:block;color:var(--brand);font:12px/1.6 Arial;margin-bottom:6px}.badge{display:inline-block;border-radius:999px;padding:5px 12px;font-size:14px;white-space:nowrap}.row-open{background:#f0f1f4;color:#393e46;padding:7px 16px;min-height:36px;font-size:15px}.row-open:hover{background:#e4e6eb}.pagination{padding:17px 24px;border-top:1px solid var(--line);display:flex;align-items:center;justify-content:flex-end;gap:18px;color:var(--muted);font-size:15px}.pagination button{min-height:34px;font-size:15px;padding:6px 16px}.empty{padding:60px 20px;text-align:center;color:var(--muted)}.empty>span{display:grid;place-items:center;background:#f1f2f5;color:#818893;width:54px;height:54px;border-radius:17px;margin:0 auto 18px;font:24px Arial}.empty h3{margin:0 0 8px;color:var(--ink)}.empty p{margin:0}.table-card>.form-error{margin:0 24px 15px}dialog{width:min(600px,calc(100% - 28px));padding:28px;border:1px solid var(--line);border-radius:24px;max-height:92dvh;color:var(--ink);box-shadow:0 30px 100px #16213626}dialog::backdrop{background:#1b23334d;backdrop-filter:blur(5px)}.ticket-dialog{width:min(740px,calc(100% - 28px))}.dialog-top{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;margin-bottom:22px}.dialog-top h2{margin:0;font-size:26px;overflow-wrap:anywhere}.dialog-top .overline{font:12px Arial;margin:0 0 10px}.close-dialog{flex-shrink:0;width:34px;height:34px;border:0;background:#f0f1f4;color:#676d77;border-radius:50%;font:24px Arial}.detail-meta{display:grid;grid-template-columns:1fr 1fr;gap:17px 23px;background:#f6f7f9;border:1px solid #eceef2;padding:20px;border-radius:14px;font-size:17px;overflow-wrap:anywhere}.detail-meta small{display:block;color:#7a8089;font-size:14px;margin-bottom:2px}.small-title{font-size:19px;margin:25px 0 12px}.description{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8;padding:0 2px;margin-bottom:26px}.history-title{padding-top:24px;border-top:1px solid var(--line)}.event{border-inline-start:2px solid #d9dde4;padding-inline-start:15px;margin:19px 0}.event p{white-space:pre-wrap;overflow-wrap:anywhere;margin:5px 0;font-size:16px}.event small{color:var(--muted);font-size:14px}.team-member{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:17px 0;border-bottom:1px solid var(--line)}.team-member small{display:block;color:var(--muted);font-size:14px}.team-member button{padding:7px 16px;min-height:35px;font-size:15px}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:#202825;color:#fff;border-radius:999px;padding:13px 26px;z-index:100;font-size:17px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.loading-row{text-align:center;color:var(--muted);padding:45px}
@media(max-width:1100px){.request-grid{grid-template-columns:minmax(0,1fr) 240px;gap:20px}.table-toolbar{align-items:stretch;flex-direction:column}.filters input{flex:1;width:auto}.stats{gap:9px}.stat{padding:17px}.actions{flex-wrap:wrap;justify-content:flex-end}footer{margin-inline:32px}}
@media(max-width:760px){.header{padding:17px 20px;min-height:85px;gap:14px}.brand{gap:12px}.brand img{width:66px}.brand>span{padding-inline-start:12px}.brand b{font-size:17px}.brand small{font-size:12px}.header-actions{gap:7px}.header-actions .secondary{padding:8px 12px;font-size:14px;min-height:38px}.language-button{font-size:14px;min-height:38px;padding:8px 12px}.request-workspace{padding:0 20px;margin:30px auto 45px}.page-heading{margin-bottom:23px;align-items:flex-start}.page-heading h1{font-size:29px}.page-heading .muted{font-size:16px}.service-chip{display:none}.request-grid{display:block}.request-aside{padding:25px 5px}.request-aside .aside-icon{display:none}.guidelines{margin:12px 0}.guidelines li{padding:13px 0}.form-card{border-radius:18px}.card-heading{padding:20px}.card-heading h2{font-size:22px}#ticket-form{padding:22px 20px}.two-columns{gap:15px}legend{font-size:19px;margin-bottom:18px}input,textarea,select{font-size:17px}label{margin-bottom:20px}.form-actions{flex-direction:column-reverse;gap:12px}.form-actions .primary{width:100%}.form-actions .hint,.field-foot .hint{font-size:13px}.success{padding:45px 20px}footer{margin-inline:20px;font-size:13px}.login-card{margin:35px 20px 60px;padding:26px;max-width:none}.dashboard{padding:0 18px;margin-top:28px}.dashboard-heading{display:block}.dashboard-heading h1{font-size:30px}.actions{justify-content:flex-start;margin-top:18px;gap:8px}.actions button{font-size:15px;padding:8px 16px;min-height:39px}.stats{display:flex;overflow:auto;padding:2px 2px 8px;scroll-snap-type:x proximity}.stat{min-width:145px;flex:1;scroll-snap-align:start}.stat strong{font-size:30px;margin-top:10px}.table-toolbar{padding:20px}.filters{flex-wrap:wrap}.filters input{flex:1 1 100%}.filters select{flex:1}.pagination{justify-content:center;padding:17px;gap:12px}.table-scroll table,.table-scroll tbody{display:block}.table-scroll thead{display:none}.table-scroll tr{display:grid;grid-template-columns:1fr auto;padding:18px 20px;gap:9px 13px;border-bottom:1px solid var(--line)}.table-scroll tr:last-child{border-bottom:0}.table-scroll td{border:0;padding:0;min-width:0}.table-scroll td:first-child{grid-column:1/-1}.table-scroll td:first-child b{max-width:none;white-space:normal}.table-scroll td:nth-child(2){grid-column:1;grid-row:2}.table-scroll td:nth-child(3){grid-column:2;grid-row:2;text-align:end}.table-scroll td:nth-child(4){grid-column:1;grid-row:3;color:var(--muted);font-size:14px}.table-scroll td:nth-child(4)::before{content:attr(data-caption);margin-inline-end:5px}.table-scroll td:nth-child(5){grid-column:1;grid-row:4}.table-scroll td:nth-child(6){grid-column:2;grid-row:3/5;align-self:end}.table-scroll tr:has(.loading-row){display:block}.ref{font-size:11px}.empty{padding:40px 20px}dialog{padding:23px 20px;border-radius:20px}.dialog-top h2{font-size:23px}.detail-meta{padding:16px;gap:12px;font-size:16px}#toast{max-width:90%;width:max-content;text-align:center}}
@media(max-width:430px){.brand b{font-size:15px}.brand small{font-size:11px}.brand img{width:55px}.brand{gap:9px}.brand>span{padding-inline-start:9px}.header{padding:14px}.header-actions{gap:5px}.header-actions .secondary{font-size:13px;padding-inline:9px}.language-button{padding-inline:10px}.two-columns{grid-template-columns:1fr;gap:0}.page-heading h1{font-size:28px}.request-workspace{padding:0 15px}.card-heading .hint{font-size:12px}.detail-meta{grid-template-columns:1fr}.dashboard{padding:0 14px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important}}
.primary,.secondary,.text-button,.language-button,.row-open{white-space:nowrap}.card-heading h2{white-space:nowrap}.card-heading .hint{text-align:end}
@media(max-width:430px){.header{display:grid;grid-template-columns:1fr auto;gap:12px}.brand{grid-column:1;grid-row:1}.brand b{font-size:16px;white-space:nowrap}.header-actions{display:contents}.header-actions .language-button{grid-column:2;grid-row:1}.header-actions .secondary{grid-column:1/-1;grid-row:2;justify-self:stretch;min-height:36px}.installer-card .header-actions{display:flex}.card-heading{padding:18px}.card-heading h2{font-size:21px}.card-heading .hint{max-width:45%;font-size:13px}}